Selection policy and guarantee
Cayenne Stables
Selection Policy
At Cayenne Stables, we ensure that you purchase a healthy and reliable horse. Here is our meticulous process:
Expert Evaluation and Movement: Our team, trained by the Royal Friesian Horse Studbook (KFPS), thoroughly assesses each horse. We check the appearance, behavior, and health of the horse, review all documents, and delve into its history. We also observe how the horse moves and work with it to get a complete picture of its abilities and temperament.
Comprehensive Examination by an Equine Veterinarian: After our initial approval, each horse undergoes a comprehensive examination by a qualified equine veterinarian, including X-rays. This ensures that we only work with horses that are completely healthy.
We invest a lot of time and energy into this process to ensure that we only offer the best and healthiest horses. This rigorous policy allows us to provide our customers with the quality and reliability they deserve.
Warranty after purchase
At Cayenne Stables, we understand the importance of forming a strong bond with your new horse. That’s why we offer a 6-week trial period. If it doesn’t work out, the horse can return. For more details about this period, feel free to contact us. We’ll explain everything clearly and put it in writing with you for full assurance.
Our service doesn’t end after the trial period. You still have a right to guarantee even after the 6 weeks. If we don’t deliver what we promise, we’ll fulfill our promises and find a suitable solution. All details and conditions of our guarantees will be thoroughly discussed with you and put in the sales agreement.
Honesty, transparency, and the well-being of our horses are very important to us. We make sure to inform every customer thoroughly, make clear agreements, and prepare our horses well for their new home.
We’re here for you, even after the purchase. If you unexpectedly encounter a problem, we’re ready to advise and guide you to a suitable solution. We also offer the option of post-purchase training to make the transition as smooth as possible.
At Cayenne Stables, everything revolves around our passion for horses and finding the perfect match for their new owners. Our customer-focused approach provides extra reassurance.
